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Pensions Academy

Our Academy Statistics

Graduations
In training

Our roles

  • Academy Pensions Administrator

    Build a strong foundation in pensions through structured learning, technical training, and professional development. The academy programme prepares colleagues to progress into a Pensions Administrator role. 

    Apply here.

  • Pensions Administrator

    Develop deeper pensions expertise through hands-on administration experience, specialist training, coaching, and professional qualifications, building knowledge of pension schemes and Brightwell. 

    Apply here.

  • Senior Pensions Administrator

    Expand technical expertise while developing leadership and people skills. Senior Pensions Administrators support colleagues, contribute to wider business initiatives, and gain exposure to cross-functional projects.

The Academy Journey

1

Month 1

  • Introduction to Brightwell and regulatory training.
  • Systems and pension scheme knowledge training.
  • Award in Pension Essentials (APE) Module 1 - Introduction to UK Pensions
  • Skills training - Feedback skills.
2

Month 2

  • APE module 2 - Disclosure and Whistleblowing.
  • Scheme knowledge and task training.
  • Skills training - Written communication skills.
3

Month 3

  • APE Module 3 – Defined Benefit Pension Schemes.
  • Skills training- Coaching Skills.
  • Call listening and team integration.
  • Scheme knowledge and task training.
4

Month 4

  • APE Module 4 – DC Schemes.
  • Scheme knowledge and task training.
  • Skills training - Presentation skills.
5

Month 5

  • APE Module 5 – Pension Scheme Design.
  • Scheme knowledge and task training.
  • Skills training - Call handling.
6-9

Month 6-9

  • Team integration.
  • Skills training - Navigating business change.
  • Advanced system training.
  • Graduation to Pension Administrator.

Testimonials

  • I was looking for something that would challenge me and offer opportunities for development. The qualifications that are attainable were a big draw for me, and the culture that Brightwell have instilled has helped me to feel that I have a place here.

    Carrie Pullinger

    Academy Pensions Administrator

  • I've learned an incredible amount about pensions. Before I started, I barely knew what a pension was, let alone how to administer one. There are dedicated training sessions focused purely on pension knowledge, separate from the practical work, and I found that really helpful because it breaks everything down into manageable sections.

    Rachel Gregory

    Academy Pensions Administrator

About Brightwell

Brightwell is the primary service provider providing fiduciary management services, member services, operational and secretariat services to the £37bn BT Pension Scheme (BTPS), one of the largest private sector pension schemes in the UK with c.260,000 members.

Brightwell also provides fiduciary management services to the defined benefit section of the EE Pension Scheme (EEPS) which has c.£1bn AUM and 8,000 members and is the administrator for the Mineworkers’ Pension Scheme (MPS) which has c.6,000 deferred members and 110,000 pensioners in payment.

Founded in 2023
Co-workers C. 300
Turnover 55M

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